Delivery

Here are our estimated shipping delivery times:

Europe/USA: 5-­8 business days
Canada: 6-­12 business days
Worldwide: 10-­20 business days

Your order will be sent out on average within 3 days of ordering.

Orders with multiple products may arrive separately.

International shipping:

International shipments may incur customs fees. The customs policy is different in each country, and the fee is usually based on a variety of factors like weight, value, and size.

We do not take responsibility for customs fees.

Order never arrived:

If your order didn't end up arriving, be sure to let us know!

First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, we'd be happy to send you another order to the correct address, however, it will have to be at your cost.

If the shipping address was correct, get in touch with us at shop@metrikmusic.com making sure you quote your order number. We'll see what can be done.

Returns 

Damaged items:

The last thing we want is for you to be stuck with a damaged item. If an order arrives damaged, then please get in touch with a photo within 7 days of receiving the item.

Wrong size:

As our merchandise is printed on demand by our suppliers, we cannot offer refunds or exchanges if you're unhappy with the size. Please check the size guide carefully before making your purchase.